Frequently asked questions

What are your delivery prices?

Please see the table below for details of our delivery prices.

Delivery destination Delivery price
United KingdomFREE
Isle of Man£15.00

Do these cards comes with envelopes?
All of our Christmas cards come with quality white peel and seal envelopes.

How can I contact you?
This year we have removed telephone support and now have an email based customer service desk. We answer all queries fast and efficiently and this helps us keep our card costs low and our customer service levels high. Please email [email protected] or use the contact form in the menu above.

How long will my order take?
Most orders are despatched within 3 working days.

Will I need to use 'large letter' stamps?
No, all our Christmas cards are designed to fall in the cheapest Royal Mail 'Letter Class' category.

Can you post our cards
I am afraid we do not offer this service.

Can you print a custom design from my artwork?
Sorry, we do not offer this service.

I like a design on your site but would like it on a different card?
Sorry, this is not possible.

Can I change the text inside of a card?
Yes you can. We offer you some popular standard greetings when you start the process but Its possible to completely change the text inside our cards by clicking on the blue "Edit your text" button on the personslisation screen.

Do you have a printed brochure?
We are always adding new designs so we do not have a brochure. We do offer free samples of all our designs so you can see the quality before you order.

Can I have samples?
Samples are available for most of our designs. Please click on the request a sample button on the page of the design you are interested in. Please restrict your request to up to 5 free samples.

Can I have a logo or signatures on or inside my cards?
We do not offer this facility on this website but we have a similar range of designs on our sister site where you can have your logo or scanned signatures inside the cards.

Can I place my order by phone, fax or post?
No, I am afraid we can only accept orders online to maintain our fast turnaround and competitive pricing.

Is my email address safe with you?
We will never pass your email address on to a third party and we never send random marketing emails. We hate spam as much as you do.

Does this website use cookies?
Yes it does use cookies. Cookies are required to enable the advanced functionality of our website.